Just a note to let you know how much I appreciate the efforts that you and the rest of the folks there at Backyard Oasis put in on this order. Seems there was just one problem after the other, none of your making, but you bent over backward to make the order and the customer (me) happy. I have never been treated with the kind of honesty and integrity that you exhibited. Being originally from Houston, I’m not accustomed to that kind of attention from a retail outlet. Please be assured that in the event I ever need your services or products again it will most certainly be my pleasure to place that order with you. Keep up the good work. I know your attitude will make Backyard Oasis very successful and will make a lot of folks happy.